Refund policy

At AURELLE, your satisfaction is our priority. If you are not completely satisfied with your purchase, please contact us within 30 days of delivery to request a return.

Products must be returned unused, undamaged, and in their original packaging. Faulty or damaged items must be reported within 7 days of delivery.

Once your return has been received and approved, your refund will be processed to the original payment method.

For assistance, please contact our support team.